- On the RFI Details window click the more button.
- On the menu click Acknowledge Response. A pop-up menu is displayed.
- On the menu click Accept to acknowledge the response.
RFI Closure Note window is displayed.
Figure: RFI Closure Note window
- Enter closure notes in the Text Area. Formatting Options may be used in the editor to update the closure note.
- Click Attach button to add closure attachments.
- Click Close to accept the response and close the RFI. A message Do you wish to close the RFI is displayed.
- Click YES to close the RFI. RFI closed successfully message is displayed.
If the response is not satisfactory, additional details can be requested.
To get more details
- On the Acknowledge Response menu click Need More Details.
RFI Reopening Note window is displayed.
Figure: RFI Reopening Note window
- Enter reopening notes in the Text Area. Formatting Options may be used in the editor to update the reopening note.
- Click Attach button to add reopening related attachments.
- Click Send to send the reopening note. A message Do you wish to send the reopening note is displayed.
- Click YES to reopen. RFI reopened successfully message is displayed. Status of the RFI changes to REOPEN.