1. On the RFI Details window, More menu click Reopen.

RFI Reopening Note window is displayed.

Figure: Reopening Note window

2. Enter reopening notes in the Text Area. Formatting Options may be used in the editor to update the reopening note.
3. Click Attach button to add reopening related attachments.
4. Click Send to send the reopening note. A message Do you wish to send the reopening note is displayed.
5. Click YES to reopen. RFI reopened successfully message is displayed. Status of the RFI changes to REOPEN.