- In the Correspondence Details window click Advanced Details button
Figure: Opening Advanced Details window
Advanced Correspondence details window is displayed.
Figure: Entering advanced correspondence details
- Enter values for the fields that are displayed in the advanced correspondence details window. The fields are explained in the following table.
Sl.No.
|
Item
|
Description
|
1
|
Correspondence Reference Number
|
Enter a number which acts as the reference to the correspondence
|
2
|
Reply Required
|
If the correspondence requires a reply that can be specified here. Select between Yes or No from a drop-down list.
|
3
|
Expected Reply Date
|
The date on which a reply is expected for the correspondence is specified here
|
4
|
Reply Expected From
|
User who has to reply to the correspondence can be defined here
|
5
|
Issue Date
|
Enter the date on which the correspondence was issued or published
|
6
|
Priority
|
Priority can be set for the correspondence. Select from Low, Medium and High.
|
- After entering the values click Add to store the values.
The entered values are saved and Add New correspondence window is displayed.