- In the Correspondence Details window click Advanced Details button
 

Figure: Opening Advanced Details window
Advanced Correspondence details window is displayed. 

Figure: Entering advanced correspondence details
- Enter values for the fields that are displayed in the advanced correspondence details window. The fields are explained in the following table.
 
| 
 Sl.No. 
 | 
 Item 
 | 
 Description 
 | 
| 
 1 
 | 
 Correspondence Reference Number 
 | 
 Enter a number which acts as the reference to the correspondence  
 | 
| 
 2 
 | 
 Reply Required 
 | 
 If the correspondence requires a reply that can be specified here. Select between Yes or No from a drop-down list. 
 | 
| 
 3 
 | 
 Expected Reply Date 
 | 
 The date on which a reply is expected for the correspondence is specified here 
 | 
| 
 4 
 | 
 Reply Expected From 
 | 
 User who has to reply to the correspondence can be defined here 
 | 
| 
 5 
 | 
 Issue Date 
 | 
 Enter the date on which the correspondence was issued or published 
 | 
| 
 6 
 | 
 Priority 
 | 
 Priority can be set for the correspondence. Select from Low, Medium and High. 
 | 
 
- After entering the values click Add to store the values.
 
The entered values are saved and Add New correspondence window is displayed.