1. Select your Inbox.

List of mails sent to you are displayed.

2. Select the mail for which you want to send a reply and open the mail. 

Correspondence  Reply window is displayed.

Figure: Replying to a correspondence

Details of the sender, recipients and correspondence details would be available in the window. You can sent a reply to the sender of the mail, sent a reply to all the resources in the recipient list (both To and Cc user) or forward the message for information to a different user.

1. Open the mail to which you want to send a reply and in the tab strip click Reply.

Correspondence Genealogy selection window is displayed.

2. Select the genealogy where you want to save the reply.

Reply window is displayed. The sender of the mail is displayed as the To..recipient. 

Figure: Entering reply correspondence details

3. Click Cc.. to add Cc.. recipients.
4. Enter your reply message. You can also add attachments to the reply mail.
5. Click Send to send the reply.

Mails for which a reply is sent will have an icon next to it indicating a reply has sent.

Reply All: Click this option to send a reply to all the users in the recipient list which includes To, Cc and Bcc users. While replying to a correspondence using Reply All option, if recipient list contains users who are removed from WRENCH, an alert message is displayed.

Figure: Alert message 

When the user in the Bcc list, on clicking Reply All a warning message is displayed in the window as shown in the following figure.

Figure: Warning message

1. In the correspondence reply window tab strip click Forward.
2. Forward window which is similar to reply window is displayed. The source correspondence which is being forwarded is automatically attached to the new correspondence.
3. Values can be entered in different fields of the forward window and is similar to the procedure carried out while replying to a correspondence. For more information on entering values refer to the preceding section.
4. After entering values for the fields in the forward window, click Send to forward the correspondence.

1. In the Correspondence Reply window tool bar click Conversation.

Conversation history window is displayed.

Figure: Conversation history window

2. Click OK to close the window.