- In the RFI Details window, More menu click Reopen.
 

RFI Reopening Note window is displayed.
 
Figure: Reopening Note window
- Enter reopening notes in the Text Area. Formatting Options may be used in the editor to update the reopening note.
 
- Click Attach button to add reopening related attachments.
 
- Click Send to send the reopening note. A message Do you wish to send the reopening note is displayed.
 
- Click YES to reopen. RFI reopened successfully message is displayed. Status of the RFI changes to REOPEN.