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In certain scenarios any RFI participant (To/ cc users, RFI coordinator etc) may seek clarifications about the RFI. This may be additional information required, doubts on the query raises, request for supporting documents etc. This may be added as clarifications to an RFI. Any reply provided to a clarification (unless it is the official response) may be also added as a clarification.
NOTE: RFI clarifications can be added only when the RFI status is Open/Responded/Approval Pending.
To add a clarification
1.On the RFI Details window click Add Clarification.
Add Clarification window is displayed.
Figure: Add Clarification window
2.Enter clarification notes in the Text Area. Formatting Options may be used in the editor to update the clarification note.
3.Click Attach button to add clarification related attachments.
4.Click Send to send the clarification. A message Do you wish to send the clarification is displayed.
5.Click YES to continue. RFI clarification sent successfully message is displayed.
Clarifications when sent will be added as a Conversation.
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