1. Select your Inbox

List of mails sent to you are displayed

2. Select the mail for which you want to send a reply and open the mail

Correspondence  window is displayed

Figure: Replying to a correspondence

Details of the sender, recipients and correspondence details would be available in the window. You can sent a reply to the sender of the mail, sent a reply to all the resources in the recipient list (both To and Cc user) or forward the message for information to a different user.

1. In the tab strip click Reply

Reply window is displayed. The sender of the mail is displayed as the To..recipient. The source correspondence to which the reply is being sent is automatically attached to the new correspondence as “Message from."

Figure: Entering reply correspondence details

2. Click Cc.. to add Cc.. recipients
3. Enter a correspondence number or you can select a number from the number generator window
4. Enter your reply message. You can also add attachments to the reply mail.

Figure: Entering a reply message

5. Click Send to send the reply.

1. In the correspondence reply window tab strip click Forward
2. Forward window which is similar to reply window is displayed. The source correspondence which is being forwarded is automatically attached to the new correspondence .
3. Values can be entered in different fields of the forward window and is similar to the procedure carried out while replying to a correspondence. For more information on entering values refer to the preceding section.
4. After entering values for the fields in the forward window click Send to forward the correspondence.