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Once you mark the mails as confidential, only the creator of the mail can view the mail. Even members in the group of the creator of the mail cannot view the correspondence once it is sent.
To mark the mail as confidential
1.On the correspondence window select the check box next to Confidential.
Figure: Marking correspondence as confidential
Once you save the correspondence marked as confidential it can be viewed from:
•Draft folder of the sender.
•If the correspondence is send through a workflow, the correspondence will be available in the workspace of users who are in the active stage of the workflow.
Correspondence marked as confidential will not be listed in:
•Document search results.
•Smart folders.
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